Navient Begins Settlement Payments for Overcharging Servicemembers

SP
Sandra Phoenix
Fri, Jun 26, 2015 6:50 AM

Diverse Education
June 24, 2015
Navient Begins Settlement Payments for Overcharging Servicemembers

Ted Mitchell, Department of Education Under Secretary, said the actions "ensure greater accountability."

Just weeks after the Department of Education concluded the four largest student loan providers were "largely compliant" with federal regulations on loan interest rates for active-duty servicemembers, one of the companies ― Navient ― began making payments on a Justice Department (DOJ) settlement over similar allegations.

According to a recent DOJ releasehttp://www.justice.gov/opa/pr/nearly-78000-service-members-begin-receiving-60-million-under-department-justice-settlement, in addition to paying out a total of $60 million to 77,795 servicemembers who were overcharged on their student loans, Navient is required to pay the federal government $55,000 in civil penalties and the company must request a retraction of any negative reports to credit bureaus attached to those loans.

Payments began June 12 and ranged from $10 to over $100,000 per person, with the average check amount being $771.

The recent Department of Education (ED) review, which concluded May 26, found that Navient and the other three major student loan providers (Great Lakes, PHEAA and Nelnet) were only in violation in fewer than 1 percent of the total number of cases; however, the DOJ found significantly more cases.

"We are pleased that the Department of Justice was able to do a review with a much wider scope than the Education Department's loan portfolio to ensure greater accountability for our men and women in uniform," said Under Secretary Ted Mitchell in an ED statementhttp://www.ed.gov/news/press-releases/us-department-education-completes-review-major-student-loan-servicers. "This ensures that no matter where servicemembers get student loans, they will receive the benefit to which they are entitled under the law."

SANDRA M. PHOENIX
Executive Director
HBCU Library Alliance
sphoenix@hbculibraries.orgmailto:sphoenix@hbculibraries.org
www.hbculibraries.orghttp://www.hbculibraries.org/
800-999-8558, ext. 4820
404-702-5854
Skype: sandra.phoenix1

1438 West Peachtree NW
Suite 200
Atlanta,GA 30309
Toll Free: 1.800.999.8558 (LYRASIS)
Fax: 404.892.7879
www.lyrasis.orghttp://www.lyrasis.org/
Honor the ancestors, honor the children.

Diverse Education June 24, 2015 Navient Begins Settlement Payments for Overcharging Servicemembers Ted Mitchell, Department of Education Under Secretary, said the actions "ensure greater accountability." Just weeks after the Department of Education concluded the four largest student loan providers were "largely compliant" with federal regulations on loan interest rates for active-duty servicemembers, one of the companies ― Navient ― began making payments on a Justice Department (DOJ) settlement over similar allegations. According to a recent DOJ release<http://www.justice.gov/opa/pr/nearly-78000-service-members-begin-receiving-60-million-under-department-justice-settlement>, in addition to paying out a total of $60 million to 77,795 servicemembers who were overcharged on their student loans, Navient is required to pay the federal government $55,000 in civil penalties and the company must request a retraction of any negative reports to credit bureaus attached to those loans. Payments began June 12 and ranged from $10 to over $100,000 per person, with the average check amount being $771. The recent Department of Education (ED) review, which concluded May 26, found that Navient and the other three major student loan providers (Great Lakes, PHEAA and Nelnet) were only in violation in fewer than 1 percent of the total number of cases; however, the DOJ found significantly more cases. "We are pleased that the Department of Justice was able to do a review with a much wider scope than the Education Department's loan portfolio to ensure greater accountability for our men and women in uniform," said Under Secretary Ted Mitchell in an ED statement<http://www.ed.gov/news/press-releases/us-department-education-completes-review-major-student-loan-servicers>. "This ensures that no matter where servicemembers get student loans, they will receive the benefit to which they are entitled under the law." SANDRA M. PHOENIX Executive Director HBCU Library Alliance sphoenix@hbculibraries.org<mailto:sphoenix@hbculibraries.org> www.hbculibraries.org<http://www.hbculibraries.org/> 800-999-8558, ext. 4820 404-702-5854 Skype: sandra.phoenix1 1438 West Peachtree NW Suite 200 Atlanta,GA 30309 Toll Free: 1.800.999.8558 (LYRASIS) Fax: 404.892.7879 www.lyrasis.org<http://www.lyrasis.org/> Honor the ancestors, honor the children.