Greetings Colleagues, I trust you're well today. The October 2011 Strategic Assessment training component of the Leadership Program provided focused programming on user assessment to 60 colleagues. Martha Kyrillidou, ARL's Senior Director of Statistics and Quality Programs, presented at this dynamic training. ARL is hosting a FREE one-hour webinar on Tuesday, February 14th, 1:00 ET on the LibQUAL+(r) service. I am very excited to present on the Alliance's Strategic Assessment Initiative. Follow this link https://www.eiseverywhere.com/ereg/newreg.php?eventid=33603& and register as soon as possible. The press release is detailed below. Respectfully, Sandra Association of Research Libraries (ARL) http://www.arl.org/news/pr/LibQUALWebcast12jan12.shtml Press Releases & Announcements LibQUAL+(r) Webcast Registration Now Open For immediate release: January 12, 2012 For more information, contact: David Green Association of Research Libraries 202-296-2296 david@arl.org LibQUAL+(r) Webcast Registration Now Open February 14, 1:00-2:00 p.m. EST Washington DC-Online registration is now open for the 2012 LibQUAL+(r) Webcast, a free workshop designed to provide potential and current participants with vital information on the LibQUAL+(r) service. This one-hour webcast will provide practical information for administering a survey, help participants with interpreting the data and its analysis, and share best practices in using the results. Key members of the LibQUAL+(r) team, Martha Kyrillidou and David Green, will host the webcast. We are excited to have Sandra Phoenix, Executive Director of the HBCU Library Alliance, join us as our guest presenter to talk to us about the HBCU Library Alliance Strategic Assessment Initiative which is funded by the Andrew W. Mellon Foundation and focuses on using LibQUAL+(r) to improve library services on HBCU campuses. A Q&A session with attendees will close the event. Register online for the LibQUAL+(r) Webcast, to be held on February 14 at 1:00 p.m. EST. There is no fee for attending this webcast and it will be recorded and made freely available on ARL's YouTube channel. The LibQUAL+(r) Webcast kicks off the 2012 ARL Statistics & Assessment Webcast Series. For more information on the other events in the series, please view our press release. LibQUAL+(r) is a suite of services that libraries use to solicit, track, understand, and act upon users' opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program's centerpiece is a rigorously tested Web-based survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library. LibQUAL+(r) is on the Web at http://www.libqual.org/. The Association of Research Libraries (ARL) is a nonprofit organization of 126 research libraries in the US and Canada. Its mission is to influence the changing environment of scholarly communication and the public policies that affect research libraries and the diverse communities they serve. ARL pursues this mission by advancing the goals of its member research libraries, providing leadership in public and information policy to the scholarly and higher education communities, fostering the exchange of ideas and expertise, facilitating the emergence of new roles for research libraries, and shaping a future environment that leverages its interests with those of allied organizations. ARL is on the web at http://www.arl.org/. SANDRA M. PHOENIX Executive Director HBCU Library Alliance sphoenix@hbculibraries.org<mailto:sphoenix@hbculibraries.org> www.hbculibraries.org<http://www.hbculibraries.org/> 404.592.4820 Skype:sandra.phoenix1 1438 West Peachtree Street NW Suite 200 Atlanta, GA 30309 Toll Free: 1.800.999.8558 (Lyrasis) Fax: 404.892.7879 www.lyrasis.org<http://www.lyrasis.org/> Honor the ancestors, honor the children.